Signing in
- Open the app and enter the email you booked with.
- We email you a 6-digit code. Enter it in the app.
You need a booking for an event that uses Forum Connect. If someone booked for you, use the email on your booking.
Common problems
The code didn’t arrive
- Check your spam or junk folder.
- Check the email address for typos.
- Wait a minute, then tap Resend code.
It says my email isn’t booked
Use the email on your booking confirmation. If you’re still stuck, ask the event team or email us.
I don’t get notifications
Check that notifications are on for Forum Connect in your phone’s Settings. On iPhone: Settings › Notifications › Forum Connect. On Android: Settings › Apps › Forum Connect › Notifications.
Live Activities don’t show on my Lock Screen
Live Activities are for iPhone. Turn them on in Settings › Forum Connect › Live Activities. They show on event days only.
Delete your data
In the app, go to My profile › Help and privacy › Delete my data. Or email support@forum-connect.com from the address you booked with.
How we use and keep your data: our privacy notice.
Contact us
Email support@forum-connect.com. We reply in English.